FAQ

Do I need an account to order?

No. Checkout as a guest and an account is created for you automatically after your order, so you can track the next one.

How do I order a veterinary medicine?

Veterinary medicines are shown with current presentation and are priced on quotation. Send a request from the product page or on WhatsApp and we will reply with price, batch details and availability.

Are prices in AED?

Yes. All prices are in UAE dirhams and include tax.

How long does delivery take?

Despatch within 1–5 days of confirmation, then about 15 days in transit inside the GCC.

Which payment methods do you accept?

Bank transfer today. PayPal (Visa, Mastercard, American Express, PayPal balance, Pay Later where available, Apple Pay and Google Pay) and T/T for trade orders are being enabled.

Can I get a quotation for bulk orders?

Yes. Contact us with the SKUs and quantities and we will quote T/T terms.