Rates
Flat delivery: 88 AED. Free delivery on orders over 350 AED (calculated on the product total before any discount).
Timing
We confirm your order by email, then arrange despatch within 1–5 days. Delivery across the GCC takes approximately 15 days after despatch. Customs clearance times can vary by emirate and by destination country.
Countries served
United Arab Emirates, Saudi Arabia, Qatar, Bahrain and Oman.
Duties and taxes
Prices are DDP (delivered duty paid) and include tax. You will not be asked for additional duty at the door.
Returns
Unopened products in original packaging can be returned within 7 days of delivery. Damaged or incorrect items are replaced at our cost — send a photo within 48 hours of receipt. Opened supplements and veterinary medicines cannot be returned for safety reasons.
Payment
Bank transfer is available now. PayPal (cards, Apple Pay, Google Pay) and T/T for trade accounts are being added.